Our athletes have the right to withdraw from the contract without penalty and without giving any reason, within ten working days.
The right of withdrawal is exercised by sending, within ten days of a written notice to our offices by registered letter with acknowledgment of receipt or by certified e-mail. The communication can be sent, within the same period, by telegram, telex, e-mail and fax, provided it is confirmed by registered letter with acknowledgment of receipt within forty-eight hours.
The registered letter is considered sent in time if delivered to the post office within the deadline of ten days. The acknowledgment of receipt, however, is not be considered sufficient for the exercise of withdrawal right.
In place of a specific communication it's allowed to return the goods received within ten days.
The deadline for exercising the right of withdrawal starts from the day of receipt of goods by our customer.
If the goods has already been delivered, our customer has to return it or has to make it available to esserre LTD or the person designated in the manner and time stipulated in the contract. The deadline for return of the property can not be less than ten working days from the date of receipt of the goods. Upon expiry of the term goods it shall be returned when they are delivered to the post office or shipping agent.
The goods integrity is essential condition for exercising the right of withdrawal. The normal condition of the goods is a sufficient condition to return.
The only expenses due from our customer for exercising the right of withdrawal is the direct cost of returning the property to esserre LTD
If the right of withdrawal is exercised by our client in accordance with the provisions of this section, esserre LTD is obligated to reimburse the sums paid by the customer, including amounts paid as a deposit.
Refund will be made free of charge, as soon as possible and in any event within thirty days from the date on which esserre LTD is became aware of the right of withdrawal by the consumer. The sums are intended refunded if they are effectively returned, sent or credited by no later than the expiry of the deadline specified above.